Returns Made Easy


Free 100 day returns if you’re not

100% happy with your product


Full refund including delivery

costs if it’s unused


Free collection

options available

 

How can I return my item? 

Call a member of our customer service team on 01179246002 to arrange a collection.

 

Terms and Conditions

  • If you are not 100% happy with your new product, no worries, just let us know within 100 days of delivery 
  • To receive a full refundthe item must be unused and in its original packaging 
  • In cases where the product has been unboxed, used, or installed, we may only be able to offer a partial refund, as the value of the product has been reduced from your use 
  • If your new appliance has been installed it cannot be returned unless an uplift number has been given by the manufacturer to collect the product due to mechanical failure 
  • We will always try to offer you a collection date free of charge, but if you require a specific date this will incur a small surcharge of £30